Delivery

DELIVERY

We offer many delivery options so you can choose what suits you best. We aim to dispatch your products to you as soon as possible.


Free Delivery

Free delivery is offered on all products regardless of order value to all mainland UK postcodes. Your purchase will be with you within 3-5 working days of your order being placed.

If you are in the Scottish Highlands, Northern Ireland, Isle of Man and the Channel Isles you will still get free delivery but your order may take up to 5 working days to get to you.


I need my items quickly - can you help?

Absolutely! At check out, you can select the option that suits you best.

We offer:

Standard delivery for FREE
Next day delivery for £8.00
Weekday Pre-Noon delivery for £12.00
Saturday delivery for £19.00
Saturday Pre-Noon delivery for £20.00

Unfortunately, these options are not yet available for customers in the Scottish Highlands, Northern Ireland, Isle of Man and the Channel Iles.


How will I know when my order is on its way?

We will notify you of tracking details by email as soon as your item is shipped.

If you have selected any of the next day options, you will receive a one –hour time slot when delivery is expected. This can be via email or text message.


When is the cut off for Next day delivery?

If you place your order before 3pm Monday - Friday, we will dispatch the same day.


What if I order at a weekend?

If you place your order on a Friday night, Saturday or Sunday the item/items will be dispatched on Monday. If you place an order on a Friday and require delivery for Saturday please select a Saturday delivery option


What about bank holidays and seasonal dates?

If you have placed an order with a requested delivery day which falls upon a bank holiday or seasonal dates such as Christmas day, please expect delivery the next working day after. Our couriers do not deliver on bank holidays or seasonal days such as Christmas, Boxing or New Years day.


Are delivery dates & times guaranteed?

Our delivery dates are not guaranteed; even though 99% of orders do get to their destinations within the time we specify, we can not be held responsible for late deliveries due to events that are out of our control.

We use some of the largest courier networks in the world but now and again, an order can go over the specified time and we are very sorry. Luckily, this does not happen very often!


Do you deliver to European Countries?

Yes absolutely.  Please contact us via email at info@simplysoundandlighting.co.uk with the items and quantities you would like to order, as well as your name, billing and delivery address(es) and we can get an invoice sent over to you to be paid by card or bank transfer.


Do you deliver worldwide?

Yes! We will quote you directly for any addresses outside of Europe. Please email us with the subject ‘INTERNATIONAL DELIVERY’ with your address and the items you would like to buy. We will respond to you as quickly as possible with a quote.